Alarms Configuration

Alarms Configuration is an online cloud platform that enables the setup of alarms on the devices.

The Challenge

How to select and configure alarms on the devices. How to notify the user about the incident.

 

The most frequent users are Technical Engineers. They want to preserve naming conventions of properties and current workflows.

 

Our team worked with all stakeholders.

Discovery & Research

To discover and understand the problem space, we interviewed industry experts and target users.

Expert interviews

In order to get a good overview of Gateway and Device alarm configuration, we conducted expert interviews.

User interviews

We conducted user interviews to dive deeper into the needs of users. By learning about their needs, motivations, and frustrations, we were able to gain user insights.

Aligning user insights and goals with business goals

After interviews users and industry experts, we aligned their needs with business goals to develop a common understanding, find compromises and formulate user insights. 

Wireframing the solution

Based on the above problems identified, I worked towards addressing these pains by coming up with potential solutions.

User Flows

I created user flows for each specific scenario.

Wireframing

Based on the information, our discussion, and sketches, I created wireframes for each main screen.

Developing the designs

I created my high-fidelity mockups in Adobe XD. I worked very closely with the Front End team to spec out any missing interactions that were not covered in the high-fidelity mockups.

Learnings

# 1 Understanding the process is the key

It was difficult to learn all pieces of information about alarms and how alarms work. I learned the process of how users can create an alarm and I tried to improve and make the process easier.

Credits

Role

Discovery and research

Competitor analysis

Low-fidelity wireframes and prototypes

High-fidelity designs and asset creation

Usability testing and validation

Design workflow management

Providing direction to the development team

Company

Rockwell Automation (Cloud Team)

Duration

2018 – 2020 (2y)

Design Tools

Adobe XD